Apple says people will need to reach out to its support teams via chat or phone to start the pairing process. The biggest problem with Apple’s service programĪccording to Chamberlain, the biggest concern with Apple’s initiative has to do with a serial number check at the checkout process and the pairing of the purchased part with the same device. But at the same time, as the saying goes, the devil’s in the detail. There’s “a lot to be excited about” the fact that regular customers can now order special tools which used to be exclusively available to certified Apple technicians, iFixit’s Elizabeth Chamberlain writes in a blog post. One of the biggest proponents of the Right to Repair movement, iFixit, which sells service tools and kits, has weighed in on Apple’s launch and what it means for the customers and the broader Right to Repair initiative. Limited to the US, the newly-launched Self Service Repair program lets folks who’d repair their own devices buy genuine Apple parts for the iPhone SE, iPhone 12 and iPhone 13, including displays, batteries, cameras, speakers, Taptic Engines and other components.
“Your product serial number or IMEI is required for genuine Apple part purchases,” the iPhone maker spells it out in a support document. Enabling only serial number-authorized repairs “sets Apple up as the gateway to approve-or deny-any repairs in the future, with parts from any source.”Īpple’s Self Service Repair program has a serial number checkĪpple doesn’t hide the fact that genuine parts are paired with specific device serial numbers.You cannot purchase genuine parts without a serial number or IMEI. Requiring a device’s serial number when buying genuine parts from Apple means those parts are paired with the same device.Every iPhone part purchased from Apple’s newly-launched Self Service Repair Store is tied to your device’s IMEI, with the chief concern being that this could give Apple more power over individual repairs in the future.It comes in two cases, weighing 79 pounds, which come on wheels and can also be stacked. Apple’s iPhone repair kit is rented for $49/week. The biggest concern about Apple’s new Self Service Repair program has to do with a serial number check during the checkout process.
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